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Shipping Information

Shipping prices will be calculated at check-out, based on the weight of the goods, the country to which we are dispatching, and the shipping service you choose.

Orders placed via our website are shipped by UPS. Please note all deliveries require a signature.

We are only able to dispatch goods once payment has been received.

Standard delivery

We currently only offer a standard UPS delivery service via our website. The standard delivery time for this service is 3-5 days, but please contact us on +44 (0)20 7871 0700 if you need your item sooner – see below.

Express deliveries and special deliveries

We offer same-day, next-day, Saturday and special delivery services on many items listed on our website, provided the goods are being sent to an address within the UK.

Please call us on +44 (0)20 7871 0700 and sales team will be happy to help you.

Please note this service is subject to stock availability and may depend on the time of day you place your order.

Delivery timescale

The likely delivery timescale for orders will depend on the availability of the items you order, the delivery method you choose (where applicable) and the destination country of the goods. Products on our website state the usual despatch timescale. Goods delivered to a UK address will typically be delivered within two working days of despatch; goods to overseas addresses will typically be delivered within 3-10 working days. However, please allow up to 30 days for delivery of goods unless advised otherwise.

Legal Notice

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.